At repbag, we are committed to delivering your luxury-inspired designer handbags safely, discreetly, and efficiently. We work with reliable international courier partners to ensure your order arrives securely, with full tracking provided throughout the shipping process.
If your package is lost or fails to arrive for any reason, repbag will cover the cost of reshipment at no additional charge.
Important Shipping Information
Accurate Shipping Details
Customers are responsible for providing complete and accurate shipping information at checkout. Please double-check your address and contact details to avoid delivery issues.
Customs Duties & Import Fees
Any customs duties, import taxes, or related fees imposed by local authorities are the buyer’s responsibility.
Customs-Friendly Labeling
To help reduce the risk of customs delays, all packages are labeled with appropriate descriptions and reasonable declared values.
Shipping Origin
All orders are shipped directly from our Hong Kong warehouse.
Tracking Information
Once your order has been dispatched, a tracking number will be sent to your email.
Tracking Updates
Please allow up to 5 business days for tracking information to become active on the courier’s website.
Customs Clearance Delays
In some countries, customs inspections may take longer than expected. These delays are beyond our control, and we appreciate your patience.
Shipping Options & Costs
Shipping fees are automatically calculated at checkout based on your destination and selected shipping method.
We currently offer:
- Free Standard Shipping
- Paid Express Shipping
Order Processing Time
All orders are processed within 2–4 business days after payment confirmation, excluding weekends and holidays.
During peak seasons or high order volumes, processing times may be slightly extended.
Estimated Delivery Time
- Express Shipping: 6–8 business days
- Standard Shipping: 10–15 business days
Please note that delivery times are estimates and may vary depending on destination, customs procedures, and courier operations.
Customs & Import Regulations
Customs regulations vary by country. Once your package reaches your destination country, repbag is not responsible for any customs duties, taxes, inspections, or delays imposed by local authorities.
Lost or Delayed Packages
If your order is delayed or lost during transit, please contact our customer support team as soon as possible. We will investigate promptly and arrange a replacement shipment if necessary—at no extra cost to you.
Thank you for choosing repbag. We appreciate your trust and are dedicated to ensuring your luxury-inspired designer handbag arrives safely, securely, and on time.